Insights

Clear thinking on hard problems.

Articles, research notes, policy briefs, and analysis from SDS. We write about the problems we work on — analytics, AI, compliance, healthcare systems, and decision intelligence.

AnalyticsArticle

Why Most BI Dashboards Fail — And What to Build Instead

The problem isn't the dashboards. It's that most dashboards are built to display data, not to support decisions. We explore what decision-oriented BI actually looks like.

March 2026Read →
ComplianceResearch Note

AML Compliance in East Africa: Where the Gaps Are

An analysis of common compliance gaps in East African financial institutions, with practical recommendations for improving AML systems and processes.

February 2026Read →
AIArticle

Applied AI vs. AI Theatre: A Framework for What Actually Works

Most AI projects fail because they solve the wrong problem. We propose a simple framework for identifying where applied AI creates real value — and where it doesn't.

January 2026Read →
HealthcarePolicy Brief

Health Data Interoperability: Practical Steps for Distributed Clinics

How distributed health systems can achieve meaningful data interoperability without enterprise-grade infrastructure — lessons from real implementations.

December 2025Read →
TelecomArticle

Churn Analytics Beyond Prediction: Using Retention Data to Redesign Service

Predicting churn is only half the problem. The real value is in understanding why customers leave — and using that insight to change the product, not just the marketing.

November 2025Read →
ResearchCommentary

Building Research Products for Decision-Makers

Most research reports collect dust. We explore how to structure research as a product — designed around the decisions the reader needs to make, not the data the researcher collected.

October 2025Read →

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